Shipping policy

Royal Mail (from their website)

- Royal Mail Signed 2nd Class, 

• No loss or damage compensation is available for untracked contract services posted using a Royal Mail account (excluding VAT exempt 1st and 2nd class, VAT exempt Royal Mail Signed For®, International Standard and Economy posted on account*)

-Royal Mail Tracked & Signed (48), 

• Compensation based on actual loss (or cost to repair in the case of damage), where evidence of posting and value are provided, up to the maximum of £100 or the market value whichever is the lower of these.

Royal Mail 1pm Guaranteed, 

• Compensation based on actual loss (or cost to repair in the case of damage), where evidence of posting and value are provided, up to the maximum of £750 or the market value which is the lower of these.